Marketplace
The Post-Purchase Experience Is Your New Storefront
Business Tips
Product Discovery
Data & Buying Intelligence
Generative AI
About
TICKET REQUIRED.
The moments after checkout—order status, sizing, exchanges, returns—are where fashion brands win or lose repeat revenue. In this 30-minute workshop, learn a simple framework for turning customer support from a cost center into a retention engine, what to automate vs. keep human, and how a fashion brand is doing it today. Walk away with a checklist you can apply this week.
Interested in attending this session? Visit your Registration Resource Center or any registration desk to upgrade your badge to access all Conference Programming in New York on September 9 & 10. https://www.xpressreg.net/register/COTE0926/xpresstoolkit/login.asp
Accessible by stairs or elevator at Hall 3E entrance, across from Premier Partner Registration
Speaker:
Lauren Knehnetsky, Senior Partnerships Manager, Agency
The moments after checkout—order status, sizing, exchanges, returns—are where fashion brands win or lose repeat revenue. In this 30-minute workshop, learn a simple framework for turning customer support from a cost center into a retention engine, what to automate vs. keep human, and how a fashion brand is doing it today. Walk away with a checklist you can apply this week.
Interested in attending this session? Visit your Registration Resource Center or any registration desk to upgrade your badge to access all Conference Programming in New York on September 9 & 10. https://www.xpressreg.net/register/COTE0926/xpresstoolkit/login.asp
Accessible by stairs or elevator at Hall 3E entrance, across from Premier Partner Registration
Speaker:
Lauren Knehnetsky, Senior Partnerships Manager, Agency